If your code is for a different version of the title or for a different edition, the access code will not work. If you have a damaged or scratched off code, you will need to speak to an agent.Attempt to carefully re-enter the code paying close attention to similarities between 1 and I’s and zero and O’s. We’ll need you to provide a photo or scanned copy of the front and back of the access card showing the damaged or scratched off code. Click here if you did not receive a registration code with your Textbook purchase.If you are receiving an error message when entering code, you will need to speak to an agent.We can provide a replacement code if your code has not been used. When registering for Connect, you have 3 registration options. To use the 1st option, enter your 20-digit Connect access code and click REDEEM. The 2nd option is to purchase access with either a credit card or Paypal account, under the BUY IT button.
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